Equality and Diversity Training
Just take a look at the facts and figures on the right and you will begin to
realize how equality and diversity effects business delivery and service
management in the UK. Organisations which have successfully managed to embrace
equality and diversity stand out in the business environment as an employer and service provider of choice.
Recognising, embracing and promoting diversity, valuing the differences and individual contribution that people make, treating them fairly and with respect, enables companies to function robustly and gain a competitive edge in the market. This results in providing accessible and service that responds to the customer's needs, ensuring that any workforce is representative of the community served
and by creating an inclusive culture.
Course objectives include
Understanding equality and diversity;
Understanding equality legislation;
Understanding Impact Assessments;
Understand the business case for promoting equality and diversity;
Understand that training is a key agent of change;
Be able to understand what is meant by diversity and why it is essential in delivering service excellence;
Be able to explain how equality legislation impacts on your organisation,
Utilise best practice tools to ensure that the organisation meets the requirements of relevant legislation;
Course duration: Half Day, Full Day, Multiple Days
Course capacity: Maximum of 15 people
Course location: In-house and external
For more details contact us today.
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